Teams: #FightCorona – Apps Part 1: What are Apps? How can I add them?

As we approach the end of this series, the next two blogs will focus on Apps. Apps let you bring content from your favorite services right into Teams. There is, for example, an app for Planner, and one for Stream, and one for Forms and one for YouTube and one for Jira. Apps can be Microsoft apps or Third Party apps. You can even create and add your own! By adding Apps we can go way beyond core workloads such as chat and files, and enrich both our own experience, as well as our collaborative spaces with a deep set of tools for every one of our Teams

Teams: #FightCorona – Files: Tab, Pin, Search and Move

The last blog looked at what you needed to know about files if you were using Teams for the very first time. How to create them. How to upload your existing files from your local machine. How to sync Teams files and personal files to your desktop and how to share files with others outside of your Team and outside of your organisation. This one is all about accessing and finding files. Most people use certain files more than others. We don't want to have to trawl through all our files in order to be able to find specific ones every time. A good file experience allows us to find them quickly and have them to hand

Teams: #FightCorona – Files: Create, Upload, Sync, Share

Files are at the centre of the collaborative experience. Whether it is a business report in word, an excel spreadsheet, or a PowerPoint presentation - we are increasingly working together to produce content. We can share with the team. We can share outside the team. We can work in real time from anywhere, on almost any device all in one space without having to spend time on emailing the file to each other with multiple copies laying around in your local documents folder. Teams brings it all together, and through Teams we leverage the power of SharePoint and OneDrive. In understanding how to use Files in Teams, I am absolutely certain you will never go back to a solution such as a File Server. Let's start with the basics - there is a lot of ground to cover

Teams: #FightCorona – How do I Hold, Transfer, Park or Retrieve a Call?

We have looked at how to call - both a VOIP call over the internet and a PSTN call to a mobile or landline. We've looked at ways to forward calls and the configuration of voicemail. After examining simultaneous ring and secondary ringer we then went into call contacts and speed dialling. To wrap up this introduction to calling in Teams, we will cap it with looking at putting a call on hold, transfering it or parking it. Hold and transfer are self-explanatory. Call parking, or officially call park and retrieve, is a feature that lets you place a call on hold. When parked, the service generates a unique code for call retrieval. You or someone else can then use that code and a supported app or device to retrieve the call. This may be useful if switching out devices or pushing the call into a department without a dedicated pickup

Teams: #FightCorona – Call Contacts, Speed Dial and Speed Dial Groups

A super quick one today - it's been an absolutely crazy day including speaking at this awesome event called Teams Day Online. Great fun! We'll cover call contacts, how to add contact groups and how to add to speed dial. All involve having your contacts close to hand and their numbers within easy reach. It's about organisation, it's about not having to remember numbers, and it's about efficiency. The quicker we can access them, the quicker we can get into and proceed with the call - especially those who we need to communicate and collaborate with the most