Before I worked in IT, and before I was a Teacher I - like many people, did a few jobs to make ends meet. I had graduated from university, I had worked in Africa for a time, but coming back home the UK job market wasn't particularly great at the time. I had few transferable skills and I was still young - around 22 or 23 at the time. So I spent a year or so grinding it out doing kitchen work in a well known pub chain to buy myself a few months to think about what I would do in the future. It was long evenings. No windows. Emptying deep fat fryer oil and scrubbing gantries and hoofing freezer boxes up into walk in fridges. Now one of my memories from that period was that I was finishing up a shift and I vividly remember walking into the staff room to see a colleague of mine reading How to Make Friends and Influence People. This book, by Dale Carnegie, was published back in 1936 and sold over 30 million copies worldwide. If you didn't know it's one of the most successful books in American history. So I decided to give it a go. So how do we make friends and influence people? One of it's principles is 'begin with praise and honest appreciation'. Another is 'Praise every improvement'. Carnegie himself said 'Praise is like sunlight to the warm human spirit; we cannot flower and grow without it'. The ancient philosopher Xenophon, the great military leader at the head of the ten thousand greek mercenaries and the anabasis out of Persia said that 'the sweetest of all sounds is praise'